Service
While the Select Platform offers leading edge technology, we’re also committed to first-class client service.
Client service isn’t an afterthought for us – it’s been developed from day one as an integral part of our platform.
Your early warning system
Our intelligent technology can alert you about issues before they become problems. If, for example, there’s a problem with an account number when a client is transferring funds – our platform will identify this and we can alert you, avoiding wasted days or weeks.
Your platform, your choice
When you need us, we’re ready to help. You can get in touch choosing the method that suits you best, whether that’s a phone call, email, live chat, video call or using our 24-hour online knowledgebase.
Your feedback
We’re always eager to hear if we’ve lived up to your expectations and to listen to your ideas about how we can improve our service. So, however you’ve chosen to get in touch, we’ll always ask for your feedback about how we’ve done.
‘Omnichannel’ service
Whichever method you use to get in touch, you’ll speak to someone in the same committed team. And because of our ‘omnichannel’ integrated client service system they’ll always know if any of your colleagues have contacted us about the same thing and how best we can help.